warranty
Thank you for ordering from Endoscopy Superstore®. We hope you are satisfied with your purchase. Please read the following terms regarding our Limited Warranty.
Endoscopy Superstore® warrants that all products sold are free from defects in materials and workmanship for a period of 90 days from the date of purchase, provided they are used as intended and in accordance with the manufacturer's instructions.
- Defects in material or workmanshipunder normal use.
- Product malfunctionduring the warranty period.
The warranty does not cover:
- Misuse, abuse, mishandling, or improper operationof the product.
- Repairs, alterations, or modificationsmade by anyone other than Endoscopy Superstore® or an authorized repair facility.
- Damage caused by using unapproved accessories or other manufacturers' equipment.
- Normal wear and tearor cosmetic damage.
- Products not used in accordance with manufacturer instructions.
To make a warranty claim:
- Contact Customer Service at 818-340-3433or via email to request assistance.
- If a defect is confirmed, Endoscopy Superstore® will determine the appropriate action: repair, replacement, or refund.
- Return shippingfor warranty claims is the responsibility of the customer unless otherwise stated.
- This Limited Warranty is exclusive and is the only warranty provided by Endoscopy Superstore®.
- No other warranties(express, implied, or statutory), including warranties of merchantability or fitness for a particular purpose, apply.
- Endoscopy Superstore® is not liable for any special, incidental, or consequential damages resulting from the use of the product, including but not limited to lost profits, delays, or product failures.
- Warranty claims must be handled through Endoscopy Superstore®’s authorized repair facilities.
- Any product that has been repaired, modified, or altered by unauthorized persons will void the warranty.
15+ Years of Excellence
Leading the way in the medical industry with unmatched experience!
10,000+ Satisfied Customers
Endorsed by top surgeons around the world — trust that speaks volumes!
We Are Your Superstore
Access a full range of the most popular minimally invasive endoscopy products—without the pressure of sales reps!