FAQ
1. What is Surgical Republic?
Surgical Republic is a leading medical device company specializing in surgical instruments and implants. We manufacture high-quality products in Germany and distribute them across the U.S. and worldwide through a network of trusted distributors.
2. Who do you serve?
We serve hospitals, surgery centers, private practices, and medical device distributors looking for high-quality, cost-effective surgical solutions.
3. What makes Surgical Republic different?
German Precision: Our instruments and implants are manufactured in Tuttlingen, Germany, the global hub for surgical innovation.
Cost-Effective Scaling: We focus on acquisition growth to offer competitive pricing without compromising quality.
Extensive Distribution: With 35+ distributors across the U.S., we ensure fast and reliable delivery.
Products & Manufacturing
4. What types of surgical instruments do you offer?
We provide a wide range of surgical instruments, including:
Orthopedic implants (ALIF & ACDF cage systems, screws, plates)
General surgery tools
Spine surgery instruments
Custom surgical solutions
5. Where are your products manufactured?
Our products are manufactured in Germany, adhering to the highest standards of precision and compliance with U.S. FDA and European CE regulations.
6. Can I request custom surgical instruments?
Yes! We work closely with surgeons and medical professionals to design and manufacture custom surgical tools tailored to specific needs.
Ordering & Distribution
7. How can I place an order?
To place an order, you can:
Contact us via email at slaes@surgicalrepublic.com
Reach out to your local distributor
Call our sales team at [949-691-3662]
8. Do you offer bulk pricing or distributor partnerships?
Yes! We provide bulk pricing for hospitals, surgery centers, and distributors. If you’re interested in becoming a distributor, please contact us at sales@surgicalrepublic.com.
9. What is the lead time for orders?
Lead times vary based on the product and quantity ordered. Standard instruments are typically shipped within 3-5 business days, while custom orders may take 4-6 weeks.
Regulatory & Compliance
10. Are your products FDA-approved?
Yes, all our medical devices comply with FDA regulations and meet CE certification standards for international markets.
11. Do you provide documentation for compliance and quality assurance?
Absolutely! We provide Certificates of Conformance, FDA registration details, and CE markings for regulatory compliance.
Customer Support & Warranty
12. What is your return policy?
We accept returns for unused and unopened products within 30 days of purchase, subject to approval. Custom-made instruments are non-returnable.
13. Do your products come with a warranty?
Yes, all our surgical instruments come with a 1-year manufacturer’s warranty against defects in material and craftsmanship.
14. How can I get support if I have an issue with my order?
Our customer support team is available at sales@surgicalrepublic.com or by phone at [sales@surgicalrepublic.com].
Partnerships & Career Opportunities
15. Do you offer OEM manufacturing services?
Yes, we partner with medical device companies for OEM (Original Equipment Manufacturer) production and private labeling solutions.
16. How can I become a distributor?
If you're interested in distributing our products, please email partners@surgicalrepublic.com with your company details and market focus.
17. Are there career opportunities at Surgical Republic?
We are always looking for talented individuals in sales, operations, and R&D. Visit our Careers page for open positions or send your resume to sales@surgicalrepublic.com.